Neighbourhood Alert

Published: 17 June 2021

Data from Action Fraud reveals that 1,085 reports of ticket fraud have been made so far this year, equating to an average loss of £850 per victim. Almost two thirds of victims (61 per cent) were aged between 20 to 49 years old.

Action Fraud received 374 reports of ticket fraud in March this year – the highest number of reports received since March 2020 when lockdown restrictions were first implemented. Victims reported losing over £200,000 in March this year alone.

If you’re considering purchasing tickets to a sporting event, festival or event here’s some advice to help you spot the signs of ticket fraud and protect yourself:
  • Only buy tickets from the venue’s box office, official promoter or agent, or a well-known and reputable ticket site.
     
  • Avoid paying for tickets by bank transfer, especially if buying from someone unknown. Credit card or payment services such as PayPal give you a better chance of recovering your money if you become a victim of fraud.
     
  • Be wary of unsolicited emails, texts or adverts offering unbelievably good deals on tickets. If it sounds too good to be true, it probably is.
     
  • Is the vendor a member of STAR? If they are, the company has signed up to their strict governing standards. STAR also offers an approved Alternative Dispute Resolution service to help customers with outstanding complaints. For more information: star.org.uk/buy_safe
If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.